Privacy Policy

nRollmed Privacy Policy

This privacy policy (“Privacy Policy”) outlines how we collect and use personal information you provided on this website. We are committed to our users’ privacy. Our scope is to reach potential participants, increase awareness about, and facilitate participation, in clinical trials. Our users entrust us with information of a personal and confidential nature, and this Privacy Policy is to inform you about our practices in collecting, using and protecting such information.
This Privacy Policy describes our practices with respect to collection, use and disclosure of information that may be used, alone or in combination with other information, to personally identify an individual (“Personal Information” or “PII”), in connection with the provision of our services. Such PII may be provided by you while (i) using our website or by sending us information via e-mail; or (ii) holding telephone conversations with our representatives; or (iii) providing us with written information.
  1. This Privacy Policy forms a part of the Terms of Use, available at http://nrollmed.com/terms-of-use/ (“ToU”), and is incorporated thereto by reference, along with other policies which you may be notified of by us from time to time. The definitions in our ToU apply to this Privacy Policy unless stated otherwise.
  2. By entering the website and providing information you expressly consent to the terms of this Privacy Policy, and to the collection, use and disclosure of your information, including PII, in accordance with the terms of the Privacy Policy. Please read our Privacy Policy carefully before using our website. If you do not agree to this Privacy Policy, please do not use our website(s).
  3. We reserve the right to revise or update this Privacy Policy at any time. Any change will be effective five (5) days following posting the revised Privacy Policy. In the event you provided us with PII or any other information, or you intend to do so, you should make sure to review our Privacy Policy periodically.
  4. At various locations on our site, and for the provision of our services, we ask you for information, which will allow us to provide you (whether you are a potential candidate or physician) with information that is targeted specifically to you. If you would like to be considered for participation in a clinical trial, this information allows us to contact you regarding particular trials for which you may be suitable.
  5. We collect information in the following ways:
    (i)    We collect information you provide to us when you register at the website(s) (such as name, date of birth, email address, address, phone number, and any demographic information as may be required);
    (ii)   You may have reached our website due to your interest in a specific clinical trial or clinical trials in a certain field. To learn whether you satisfy the criteria for a particular trial or a group of trials, we may be required to complete an electronic registration form which may include medical information. If you meet the prequalification criteria for the trial, as required by the medical center or entity performing such trial and grant us explicit permission to do so by checking the relevant box in the form, your information will be forwarded to the designated personnel in your area for further evaluation; any such personnel will be under strict constraints by laws governing the disclosure of PII. If relevant you may also provide details of any of your minor child or children to verify if they meet the criteria for a particular trial;
    (iii)  We may also ask you for additional information so that we can provide you with additional services (such as new clinical trials that are of potential interest to you).
  1. To improve our ability to provide you with our services, we may combine your PII with aggregated data about groups of people in similar circumstances.
  2. We and our partners (such as pharmaceutical companies, medical centers and medical website) may occasionally offer newsletters or other publications focused on specific medical conditions that you might be interested in. You may request to receive from us such newsletters and publications in a field/s that may interest you. If you do so we will use your contact information you provided to deliver the material you request.
  3. We partner with several companies that gather opted-in information from consumers, which include self-reported health information. If you have provided PII to one of our data partners (including information on your medical history, health, purchasing habits, or lifestyle) indicated an interest in clinical research studies or health information, and opted in to receive information of interest from third parties, we may receive your PII from the data partner. In some circumstances, we may link the information you have provided to our data partners with publicly available data about you, such as public directory phone numbers.
  4. We may offer users to share with their friends details about our site using our referral service. If you provide your friend’s name and email address, we will automatically send a one-time email inviting him or her to visit our site. We do not store this email address and will not use it for any other purpose. Your friend may contact us at hello@nrollmed.com to request that we remove any of this information from our database.
  5. In some circumstances, we may contact you by mail regarding potential clinical studies where information you voluntarily provided to our Data Partners or publicly available information suggests on the basis of analysis of various demographic and societal trends that you might benefit from such studies.
  6. You may send us an email or use our website to opt out of receiving information or being contacted by us. In such event we will need to retain and use some of your information to avoid further contact with you. We may also retain your information to the extent it has previously been incorporated in non-personalized data and as necessary for us to meet legal requirements and defend claims against us. We will retain your information for as long as you are subscribed to the website or as needed to provide you with the services you requested. You may remove your information from our contact list by sending an email entitled “Unsubscribe” to hello@nrollmed.com. Please note that we may retain and use your information as necessary to comply with our legal obligations or when disclosure is necessary to protect our rights, enforce agreements, resolve disputes and/or comply with a judicial proceeding, court order or similar legal process served on our activity or website.
  7. We and our data partners use cookies and other technologies in our related services. As is true of most websites, we gather some information automatically and store it in log files.
      A “cookie” is a small piece of information that a website assign to your computer while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our website quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests. You can find more information about cookies at

www.allaboutcookies.org

    . You may remove cookies by following the instructions of your browser preferences; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited.
  1. In our website and some of our messages, we may use a “click-through URL” linked to information and content. When you click on some links, they may pass through a separate web server before arriving at the destination page or on one of our data partners’ websites. We or our trusted Data Partners may track this click-through data to help us determine interest in particular topics, measure the effectiveness and performance of our customer communications and promotions.
  2. We may use or share Non PII (such as information which does not enable identification of an individual user, aggregated information or PII in non-human readable form) in any of the above circumstances, as well as for the purpose of providing and improving our services, aggregate statistics and conduct business and marketing analysis, and enhance your experience with the website. If we combine PII with Non PII, the combined information will be treated as PII for as long as it remains combined.
  3. When you register with our website or complete an electronic form associated with a specific trial, you indicate your consent for us to store your PII in our database and contact you about clinical trials for which you may be eligible by various means, including telephone, email, and mail. You also have the option of receiving emails regarding new postings to our website, including news or new clinical trials. In addition, we may contact you from time to time when new features will be added to our website, so that you may make use of the new features and/or services. If you receive a message from us and would like to discontinue such messages, you may reply as such message will indicate for your removal from such database. Providing any means of contact with you (including by telephone) constitutes your consent for us to contact you by such way the purposes outlined in this Privacy Policy.
  4. At all times, you may choose whether or not to provide or disclose PII requested to be actively provided by you. If you choose not to provide such PII, you may be unable to access certain features, programs, offers, and services of our website that involve our interaction with you.
  5. We wish to maintain accurate Personal Information. If you would like to delete or correct any of your Personal Information that we may be storing, you may submit a request to us by sending an email to hello@nrollmed.com. Your email should include adequate details of your request and you be further requested to provide further details in order to secure your identity and your requests.
    Please note that unless you instruct us otherwise, we retain the information we collect (including your PII) for as long as needed to provide our services and to comply with our legal obligations, resolve disputes and enforce our policies and agreements.
  1. We may use a reputable third party to present or serve advertisements that you may see on the website. These third party ad servers may use cookies, clear gifs or similar technologies to help present such advertisements, and to help track, measure and research the advertisements’ performance and effectiveness. Furthermore, we may enable trusted data partners to collect Non PII, by deploying certain collection technologies within the website, including, but not limited to, for purposes such as statistics aggregation, to improve our website or to improve our services. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.
  2. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties to which we may disclose information as set forth in this Privacy Policy. The website may also enable you to interact (whether directly or through link) with third party websites, social media, widgets, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of these Third Party Services. Please be aware that the Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.
  3. Our websites are not intended for children under 13 years of age. If we learn that we have collected Non PII or PII from a child under 13 years, we will delete that information as quickly as possible. If a parent or guardian becomes aware that his or her child (or minor under supervision) has provided us information without their consent or information that they would like to have removed, they should contact us at: hello@nrollmed.com.
  4. You may request us to correct your PII or your child’s information, modify your contact preferences, or completely opt out of our services at any time. You can update your or your child’s information, correct inaccuracies, or delete some or all of your or your child’s data by emailing us at hello@nrollmed.com, we will respond to your request to access within 20 business days.
  5. The security of your PII is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the website or of the data, you can contact us at hello@nrollmed.com.
  6. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign information, including Personal Information in connection with the foregoing events. In the event of the above, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy.
  7. We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and we are constantly evolving our website to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information collected, stored or disclosed by us, please contact us at hello@nrollmed.com.
  8. We reserve the right to modify the Privacy Policy at any time, without prior notice, by posting amended terms on the website. We encourage you to review the Privacy Policy periodically for any updates or changes, which will have an update effective date.
  9. If you have any questions or queries about our Privacy Policy, please contact us by email in the following address: hello@nrollmed.com

Last updated: 4 January 2017